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  2. Calling An Inmate In Massachu...

Calling an Inmate in Massachusetts

State Support Massachusetts

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 Inmates incarcerated in Massachusetts are allowed to make outgoing calls only.  Massachusetts Department of Corrections utilizes Securus Technologies to facilitate inmate calls. Some important things to know about this service:

  • Their are three types of accounts, Advance Connect, Securus Debit, and Direct Bill.
    • Advance Connect allows you to deposit funds to an inmate's prepaid calling account. 
    • Securus Debit accounts allow you to add funds that the inmate can use on all the Securus services provided including phone calls, eMessaging, tablet media, phone calls and video connect messages.
    • Direct Bill accounts allow you to receive calls that are billed monthly, this account requires a credit check to open.
  • You can sign up and deposit funds to any of these accounts online, or download the mobile app for Android, and iphone.
  • At no time can an inmate receive incoming calls.
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