New Haven Correctional Center

By Chris Smith, 5 March, 2024
Name of Warden:
Christopher Brunelle
Description of Facility

New Haven Correctional Center is opened in 1976 and is comprised of two dormitory style units and an outdoor detail unit. This facility houses level IV high security inmates and has the capacity to house 771 offenders.

Facility Telephone Number
203-974-4111
Fax Number
203-974-4167
Facility Address

New Haven Correctional Center
245 Whalley Avenue
New Haven, CT 06511
United States

Inmate Mailing Address

Inmate Name, ID Number
New Haven Correctional Center
245 Whalley Avenue
New Haven, CT 06511
United States

What you can send an inmate

 Inmates at New Haven Correctional Center are allowed the following through the mail:

  • Letters
  • photos 4x6 (no Polaroids, no nudity)
  • softcover books, magazines, and newspapers sent new directly from a reputable vendor like Barnes and Noble

All mail sent to an inmate must contain the following:

  • Inmate's Full Name and ID Number
  • Facility address/P.O. Box Number

Read the Connecticut Department of Corrections policy on inmate mail here.

How Inmate Calls Work

Inmates in Connecticut can make outgoing telephone calls through a company called Securus.  Securus charges a low rate per minute.  You can setup an account here.  Inmates can buy phone minutes using their inmate account.

How to send money to an inmate

   In Connecticut anyone can deposit funds into an inmates account, even if they are not on an inmate's visitation list.  These funds can be used to purchase an assortment of items from the commissary including food, stamps, and hygiene items.  You will need the inmate's full name and identification number in order to send them money.

You can send inmates in Connecticut money in the following ways:

  • By internet using credit/debit card via three providers
  • In person using cash
    • Through MoneyGram locations, using receive code 1222
    • Through Western Union locations
      • Pay to: Connecticut DOC
      • Code City: CTDOC
      • State: CT
      • Sender's account number: Inmate ID number and last name (00123456SMITH)
  • Over the telephone with a debit/credit card
    • Western Union 1-800-634-3422
    • TouchPay 1-866-232-1899
    • JPAY 1-800-574-5729
How to do an Inmate Search

 Search the Connecticut inmate database to get an inmate identification number, current location, offense, and sentencing information.

Visiting Information/FAQs

All visitors must have an approved visitors application on file before they can visit.

To visit you must first fill out and submit a Connecticut Inmate visitors application here.  The inmate should request this application from their assigned counselor who will then forward the application to the prospective visitor.  A copy of a valid government issued ID must be submitted with the application.  Return the completed signed application to your inmate at the facility they are incarcerated in.

The application process can take several weeks and it is up to the inmate to inform you of your visiting status (denied or approved).

All visits at New Haven Correctional Center are by appointment only.
Once your visitors application is approved you can schedule an appointment to visit online here.

Visiting Hours for New Haven Correctional Center:
Visits occur everyday during multiple time slots.  All visits must be pre-scheduled and are limited to 45 minutes.  View the current visitation schedule here.

In-person visits are limited to two visitors, including children.
Video visits are limited to three visitors, including children
A single in person visit per week is allowed.
A single video visit per week is also allowed.
All visits must be pre-scheduled.

Video visitation is also provided to inmates incarcerated in Connecticut, but you must be on the inmate's approved visitation list and must schedule your video visitation using the scheduling portal above.

Bring a valid government issued photo ID in order to enter into visitation.
You may bring a single debit or credit card to use in the vending machine.

Dress Code
The following clothing is not allowed:

  • Clothes that resembles the clothes of the inmate
  • Clothes that resemble law enforcement or military including camouflage
  • No skirts, dresses, or shorts that expose two inches above the knee or more
  • No halter tops, strapless tops, sheer, or see through, and may not expose the midriff
  • No cargo pants
  • clothing that exposes any breast, genitalia or buttocks, including sheer material
  • No very tight fit/form fitting attire
  • Revealing, seductive, or offensive clothing is not allowed

For more comprehensive list of the rules and what to expect when visiting an inmate in Connecticut read the Family and Friends Handbook for Connecticut Inmates.

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